Privacy Policy

We are committed to maintaining the privacy of our site visitors and service users. This policy describes what types of information we gather when you use our system, how we use that information, and how we keep it safe. No matter if you are a pharmacy owner or one of the cashiers, we want you to believe that your information is treated carefully.

1. What We Collect

  1. If you use YCare POS, we may collect:
    • (a) Business Information: shop name, registration information, phone number, and contact email for the business.
      (b) User Details: Username, role, and permissions for login.
      (c) Sales Data: What was purchased, selling price, purchase price, discounts, taxes, and how the purchaser paid.
      (d) Customer Info: Name or phone number if entered for loyalty or prescription tracking.
      (e) Device Data: IP address, browser type, operating system, etc.—used solely for securing your sign-in credentials and stabilising the product.
      We only collect the information required to ensure that your POS system continues to operate smoothly.

2.How We Use It

  1. We use your data to:
    • Process and record daily sales
      (b) Track inventory and expiry dates
      (c) Assist with user and staff management
      (d) Support analytics and reports
      (e) Update, fix, and patch the software
      (f) Provide whatever support and training the customer requires
      We don’t use your data for advertising, and we don’t exchange your data or sell it to other companies for marketing purposes.

3.Who We Share It With

  1. We do not sell your data. We only share your data when absolutely necessary:
    • With secure cloud service providers for storage
      (b) With payment providers
      (c) With authorities if legally required
      Your data is never shared for promotion, third-party ads, or outside vendors without your permission

4.Security Practices

  1. We take security seriously. Here is what we do to protect your information:
    • (a) Support data is only accessible to authorized staff
      (b) We’d also advise all users to use strong passwords and check who has control of their system.

5. Data Retention

  1. We keep your data:
    • (a) As your account remains active
      (b) Or as is necessary for business regulation compliance or tax purpose

6. Your Rights

  1. You can:
    • (a) Access your sale and purchase data
      (b) You can check your daily transaction.
      (c) Export your daily transactions and data.

7. Changes to This Policy

  1. If we make any changes to this privacy policy, we’ll let you know. We want to make sure you’re always aware of how your data is being handled.